Privacy Policy

This Privacy Policy describes how ELNEIT ("we", "us", or "our") collects, uses, and protects information when you use our software products, Shopify applications, and any other applications published under the ELNEIT brand.

1. Information We Collect

When you install and use our Shopify applications, we may collect the following types of information:

• Store Information — Your Shopify store name, domain, and email address, as provided through the Shopify OAuth process.
• App-Specific Data — Data necessary to provide the app's functionality, such as product, shipping, and configuration data as permitted by the Shopify API scopes you approve during installation.

We do not collect personal information from your customers (end users). Our apps operate solely on store-level data.

2. How We Use Your Information

We use the information we collect exclusively to:

• Provide, operate, and maintain our applications and their features.
• Communicate with you regarding your account, support requests, or important updates.
• Improve and optimize our applications.

3. Data Sharing & Third Parties

We do not sell, rent, or share your data with third parties for marketing or advertising purposes. Your data may only be shared with third-party service providers strictly necessary to operate our applications (e.g., hosting infrastructure), and these providers are bound by confidentiality obligations.

4. Data Retention & Deletion

We retain your data only for as long as your app is installed and active. When you uninstall one of our applications, all associated data is deleted from our systems within 30 days. You may also request deletion of your data at any time by contacting us.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication via Shopify OAuth, and access controls on our servers. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing of your data.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@elneit.xyz.